Rackspace improves private cloud with Red Hat CloudForms



Rackspace announced on Monday support for enterprise management platform Red Hat CloudForms. With this new capability, enterprise customers can now use the power of Red Hat CloudForms in conjunction with Rackspace Private Cloud powered by Red Hat, which is managed and supported by two OpenStack vendors.

To meet growing requirements from joint customers, Rackspace is announcing support for Red Hat CloudForms, an enterprise hybrid cloud management platform. Customers will now be able to deploy Red Hat CloudForms to manage their Rackspace Private Cloud powered by Red Hat OpenStack Platform, or RPC-R.

This is an important milestone for customers who want to deliver a complete private cloud solution to their users. For Rackspace and Red Hat, it’s a continuation of the commitment to empower users by enhancing capabilities in the core OpenStack project while also integrating value-added software when appropriate.

This is an important milestone for Rackspace customers who want to deliver a complete private cloud solution to their users across multiple cloud platforms. For Rackspace and Red Hat, it is a continuation of the companies’ commitment to empowering customers by enhancing capabilities in the core OpenStack project, while also integrating value-added software when appropriate.

CloudForms gives users the choice and flexibility while providing a unified and consistent set of management capabilities across virtualization platforms like Red Hat Virtualization, VMware vRealize and Microsoft Hyper-V; private cloud platforms based on OpenStack; and public cloud platforms like Amazon Web Services and Microsoft Azure. CloudForms can see and manage both the guest and host systems, allowing management of workloads and infrastructure within the same system.

With Red Hat CloudForms support with RPC-R, users get access to a dedicated server, which Rackspace can provide, will be required for running Red Hat CloudForms with RPC-R. Rackspace will install Red Hat Enterprise Linux 7 on the dedicated server and deploy Red Hat CloudForms using Ansible playbooks. The playbooks will also connect CloudForms to the specific RPC-R instance, done according to recommended practices.

Once deployed, customers will be able to use CloudForms for metering, chargeback and capacity management of their RPC-R instance. Additional Red Hat CloudForms capabilities can be configured by customers on their own or as part of a professional services engagement.

For now, Rackspace will provide limited support which includes managing the dedicated server if it has been provided by Rackspace. If the CloudForms service fails, Rackspace would restart the service and troubleshoot issues related to the service failure. If the CloudForms database fails, Rackspace would recover it from backups that are configured and taken as part of the CloudForms deployment. If CloudForms is unrecoverable or if there is an issue that cannot be resolved, Rackspace would redeploy using Ansible and import any relevant data still available from Ceilometer.

Support for Red Hat CloudForms itself will be provided by Red Hat if Rackspace engineers have determined that it is a CloudForms issue.

At launch, Rackspace will provide limited support to Rackspace Private Cloud powered by Red Hat customers leveraging CloudForms including server management, troubleshooting and backup assistance. Customers can expect that Rackspace will offer fully managed services for technologies such as CloudForms in the future to make it easier for customers to consume their private clouds.

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